Overview:
Ever wonder why the work ethic of your 20-year old
employee is so vastly different from that of your
40-year old emplpoyee, and why the 40-year olds are so different
from your 60-year old employee?
One of the greatest
challenges facing management today is the ability to
manage multi-generations: Millennials, Gen X, Baby
Boomers, and Matures.
Each generation is unique, with a
distinct point of view of the world in general and their
workplace and management in particular.
Much of what makes each
generation so different and what has shaped their
attitudes, are the conditions that existed in the world
at the time they were old enough to enter the workplace:
Matures the great depression; Baby Boomers the go-go
1980s, Gen X latchkey kids, and the Millennials the
booming 1990s economy.
Successful businesses and management
understand
these differences and develop specific strategies
designed to attract and retain each generation.
Participants Will Learn:
- The differences among todays workforce: *
Millennials, * Gen X, * Baby Boomers, * Matures
- Multigenerational managing strategies.
- How to solicit customer & employee feedback &
develop a plan of action.
- How to measure for success.
Who Should Attend:
Owners CEOs Presidents
HR personnel
Training personnel
Field supervisors
Store managers
Seminar Format:
Half or full day
Team-based
Highly interactive & participatory
Blended mediums: PowerPoint, video, exercises & lecture
Best practices sharing
Case studies
Participant Personal Action Plan |
